uncontrolled panning

Any problems with your Ultra sampler should be reported here, hopefully someone might know what's wrong.

Moderators: ezman, stu, Ole

Postby dugawug » Thu Dec 11, 2003 9:19 pm

what's up again D2K?
:biglaugh:

i first heard about the known bug called "random panning", which you've been experiencing, here at:

http://www.basscadets.co.uk/emu/

basically, i understand that this has been a problem with about every version of EOS and is tied to the RFX card, meaning no RFX card, no problem. the problem we have, fellow E4 users, is that EMU is going to software next year, and as far as i understand have pretty well dropped development of a new EOS version and pretty well don't give a damn about their old hardware stuff anymore, in fact, i understand that's why 4.7 was never fully released, they cut QA tests on it before it was fully bug free and re-routed their focus to their new software...sucks for us, huh?

we need to make sure them motherfuckers at EMU keep supporting our E4's including fixing bugs like this one! Let's ALL write EMU an email today, fuck that, let's call! :slayer:

here's the excerpt:

RFX32 Important information

The RFX card is EMU's effects addon for the sampler. Great feature list with effect plugins etc.

I must warn you though that since it came out it has suffered from one huge defect.

This defect is known as "random panning" and it occurs when you play samples that have a fast attack such as percussive/drum style samples. When played you will hear the sample bounce from left to right randomly on each hit, and it doesn't matter which EOS version you use.

As you can imagine this bug makes the rather expensive RFX addon and therefor the sampler unusable in a recording.

EMU can fix this in EOS, but up til now haven't.

The bug is in the RFX driver. Once RFX is installed all audio is routed through it first so everything is affected - not just effects.

I urge you to pester EMU about this EMU.Support@customercare.creative.com and to think twice about buying the card or anything RFX related (ADAT) until its resolved.
dugawug
 
Posts: 183
Joined: Wed Dec 10, 2003 5:36 am
Location: San Francisco Bay Area

Postby dugawug » Thu Dec 11, 2003 10:05 pm

if you're in any way concerned about getting emu to keep up on fixing EOS bugs, such as the frequently frustrating "random panning" and "outbursts" bugs so commonly mentioned on this forum, write EMU here RIGHT NOW: EMU.Support@customercare.creative.com

i just wrote them this:

"hi,
i am a recent purchaser of an E4XT Ultra and an RFX-32 card and am very unpleased that there are some major bugs with EOS in regards to the RFX card. one known bug, "random panning" has apparently been an issue in nearly every version of EOS. and 4.7's bug, "outbursts" is really a big one. i've been on forums and websites and many other people are frustrated with these issues like me. i'd like to hear that you are working on these and i want to know when a full and clean version of 4.7 will be released. i hear you are moving to software and i'd like to know you're not leaving your hardware users in the dark. thanks!"

it's nice but demanding and let's them know what we want!
copy it and change it how you want, but make sure you write them!
we gotta let them know...seriously, they're at the point of almost not caring to fix EOS anymore!
WRITE!! :slayer:
dugawug
 
Posts: 183
Joined: Wed Dec 10, 2003 5:36 am
Location: San Francisco Bay Area

Postby division2000 » Sat Dec 13, 2003 1:39 pm

:slayer:

yo,

how many people here are under warranty?
i am almost out of it, so i need to do something fast...very fast...
come on, give me some numbers...

and can all of u post replys u got from emu, so we can see if they are having "templates" of emails for that matter...

come on

:slayer:

d2k
division2000
 
Posts: 42
Joined: Thu Nov 13, 2003 11:22 pm

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