emusonacid! legacy

Recently I bought a brand new E4XT Ultra with all options/expansions.
The following happened when I tried to use the unit for the first
time:

First I turned the unit on and it booted normally.
I installed the extra 64 mb and the unit recognized it, booting
normally.
Then according to the instructions I installed all other options
(rfx32, adat, 8 out and 4 in). Then, when the unit was turned on it
did not boot normally, the screen shows the emu logo and then hangs.
I decided to reinstall EOS 4.70 from floppy but this had no result.
Then I decided to follow the instructions on the installation manual
of the rfx32 card (first flash prep and then eos 4.61):
I inserted the "ZD11465 Ultra Flash Prep v1.0" floppy (which was
included in the rfx32 package) in the unit and powered up, and
pressed enter when it asked "burn to flash?". The burning to flash
seems to take place.
Then....the e4xt stopped responding.
Even after turning off and on the power: nothing happens (even no
boot from floppy), exept the harddisk is spinning up and the power
supply fan is working. Also the backlight of the display is gone.

Then I decided to return the unit in its original state: removed 64
MB, rfx32 and all other expansions. Still no result. The only thing
that is happening when powering it up is that the harddisk is
spinning up and the power supply is working. Also a few leds on the
front are burning, however with every powering up other leds are
lighting up but it seems there is some logic in which leds are
burning.

I'm very worried because a brand new unit stops working with the very
first attempt to use it.
Can it be that the operating system in flash rom is not valid anymore
because of the flash prep disk combined with eos 4.70?

Anyone ideas? Thanks!!

Hendrikus Nijhof, The Netherlands, Europe.

dear Hendrikus,

unfortunately, i have to say, i had similar problem when first got my platinum...screen worked and it booted up, but non except few buttons worked...

i called emu support and basically was told to check if all mainboard components were fitted properly...it turned out that during the transportation from USA, some connectors went out...emu support was then really helpfull...then i doublechecked everything and it worked just fine...
until i discovered the :::random panning::: issue...

please read carefully few topics below, and let me know your experiemce [if u manage to fix the unit]...

if there is same problem of random panning, it is wise to send me your details as soon as possible here at the forum...

cheers and good luck

d2k

p.s. try to stay away from EOS 4.7...go and get 4.61

I got this result when my (internal) hard drive connector was connected upside down (for a SCSI drive, it's not obvious which way up it goes). Try turning it the other way up, and see if that works.

Thanks guys for your reply.
The strange thing is that the unit worked fine until I applied the flashprep floppy (and there was no powerfailure).
I found out that the flashprep is only necessary below eos 4.5. This means I applied the flashprep while eos 4.7 was in flash: could this be the problem why the flashing went wrong?
It seems to me that the contents of the flash rom is screwed up. I read a similar post on yahoo groups that this might happen when burning to flash goes wrong. If this is the case then there's no os in memory so the unit won't even boot from floppy..... very very strange!
How can I get a valid os back in flash??

hendrikusnijhof wrote:I found out that the flashprep is only necessary below eos 4.5. This means I applied the flashprep while eos 4.7 was in flash: could this be the problem why the flashing went wrong?

Flashprep comes as two versions. One for below 4.5 and for for 4.5 onwards. The later is needed for OS 4.5 and up as the OS is compressed to keep on one floppy.

How can I get a valid os back in flash??

Service centre as the FlashROM needs reburning and you cannot load the OS back since the FlashROM doesn't contain the codes to boot anymore.

So you can only try reloading the correct version of FlashPrep and hope you'll get a message to insert your EOS floppy. If not, you're screwed and only a service centre will be able to repair the damage.

Fran?ois

High!

I'm a newbie in here (my EMU arrived yesterday and I did'n even have a sampler before..) so hello to everyone...


I have the same problem... Did almost exactly the same thing... Mounted the RFX32, rebooted. The display showed that the RFX was found and then the system froze. Already had the EOS4.61 disk inside but read the instructions and therefore entered the flash prep... Hopefully there will be no problems when I contact my dealer tomorrow...

Can anyone tell me what would be the correct way to install the RFX? It is really ridic?lous. Not even a single line seems to be true... The speak of loosening 7 screws, 3 on the back and 2 on every side and then pulling the top back. After having broken all my fingernails, I loosened the remaining 7 screws and it opened. Then I had this flash thing - really cool... I'm still thinking of sending the whole stuff back. If I didn't work at the PC in my daytime job, I think I'd go for SW... (rant rant rant...)

aXel

Hi all,

Thanks for all your ideas and suggestions.
It has been more than a month now since I posted the problem and this has happened:

It seems I have two problems:

1)
I used the flash prep because I thought this might activate the rfx32 (when installing the rfx32 the unit hangs at boot). NEVER USE THE FLASH PREP IF YOUR UNIT IS ALREADY WORKING WITH EOS 4.61 OR 4.7!!
Using the flash prep overwrites some code in flash and your unit will not boot again. Eventually I had to replace the flash rom with a new one (service) to get the unit working again. In this E4K1 / Fran?ois was right!! (thanks)
This is not in the installation manual but is it clearly mentioned in the user manual of the rfx32 that there is no need to use the flash prep. I only read the installation manual first (seems logical......?)
So this problem was caused by myself by using the flash prep.

2)
The real problem is with the RFX32: I received the e4ultra and all options brand new from emu USA. If I mount (only) the RFX32 the machine will display the EMU logo at boot and then hangs. Removing the rfx32 and all works fine. EMU service told me the problem is probably with the rfx32 and I'm awaiting response.

So to volltreffer: It seems you now have both problems too..........If your unit is not responding at all (even no backlight from the display) then propably you'll need a new flash rom too. And your question about mounting the rfx32: yes, just remove ALL screws in the coverplate to remove it. Then, install the card in the "PCI" slot (first remove the two srews in the motherboard and mount them again when the card is installed). It's really simple....
I'm working as a systems administrator at an IT department and have to deal with windows every day (poor me..personally I swithed to an apple powerbook g4...yaaaahooooo! ).

It was a clear choice for me to choose for a hardware sampler, also because I want to use it on stage. I have to carry on and try to take full advantage of the e4ultra, maybe one day I will try one of these softsamplers.....I think it's inevitable....

Hendrikus.

High Hendrikus!

Did the 'Bios' boot happen to your system? I assume that the system needs an OS update as some flash data (how to store presets a.s.o.) have to be reconfigured... At my EMU, the System displayed all installed options correctly and then hung up with the EMU logo... Was it the same with your machine??

I'd really be pissed off if the system would not run correctly with the RFX, as I bought the EMU with respect to owning an RFX (I wanna use it as multieffect, too), and I definietely NEED the OS4.7 (because of the compressor) and - what might even be worse - I got the last RFX card available in Europe...

Ciao,

aXel

Hello Axel,

In fact, when your system is running 4.7 no os update is required (that is what they told me). The system should recognize all options automatically.
In my case, with the rfx installed the unit doesn't recognize anything. It just displays the EMU logo and nothing else happens. When I remove it, all works fine again. If your system is still booting, the flash is OK. I Think it's something with the rfx.....?

Nope, I really have to re-flash... What gives me a little headache is the fact that I have had OS 4.7 and it DID recognize the card but stopped somewhere in the boot process... Hhmmm... Well tomorrow, I'll send it back to the shop to have it reflashed. And when it's back, I'll have to try the next steps... I'd really be pissed off if the RFX would not work, as it was one of the main reasons for me to buy the EMU...

aXel